Cookie Policy
Last updated: June 13, 2026. This policy explains how and why we utilize cookies to power and optimize your Visualix AI experience.
1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, or work more efficiently, as well as to provide analytics data to site owners. Cookies enable us to remember your preferences, keep your session secure, and deliver customized AI video creation dashboards.
2. How We Use Cookies
We use cookies and similar tracking tools (such as web beacons, local storage, and tracking pixels) for the following reasons:
- Essential Cookies: Critical for core platform operations. They handle user authentication (including Google OAuth tokens), prevent session high-jacking, and preserve billing checkout state. Without these, the site cannot function securely.
- Performance & Analytics Cookies: Allow us to monitor site health, load times, and usage patterns. We integrate with services like Microsoft Clarity and Google Analytics to analyze UI flows, identify render latency, and diagnose rendering errors.
- Functional Cookies: Remember custom settings, template choices, recent topics, and project layout preferences to save you from re-configuring settings on every visit.
- Marketing & Advertising Cookies: Deliver relevant promotional campaigns for Visualix AI on third-party sites and track affiliate referral clicks.
3. Third-Party Cookies We Use
Some cookies are set by third-party processors we partner with. These include:
Stripe & Razorpay
Used for secure payment handling, credit card fraud detection, and managing subscription session flows.
Microsoft Clarity & Google Analytics
Track session interactions (clicks, scroll depths, page visits) to enhance app stability and optimize AI rendering queues.
Google OAuth
Keeps you logged in securely when authenticating with your Google Account for YouTube publishing capabilities.
4. Controlling Cookie Preferences
You have the right to decide whether to accept or reject optional cookies. You can adjust your browser settings to delete existing cookies and block new ones. If you disable cookies entirely, please be aware that certain premium workspace features—such as maintaining login state, processing subscription billing, and saving video drafts—will become unavailable.
For detailed instructions on managing cookies in popular browsers (Chrome, Safari, Edge, Firefox), consult your browser's official support documentation.
5. Questions & support
If you have any questions about our cookie policies or data security practices, reach out to our team at:
Support Contact: [email protected]